Refund Policy
Last Updated: 10 July 2025
Author: Reddy Anna book (Gaming Platform Advisor)
Hamara Waada – Saaf Transaction, No Confusion
Reddy Anna Book par aapka paisa, aapka vishwas hota hai.
Hum hamesha koshish karte hain ki har recharge, withdrawal, aur ID ka transaction 100% transparent ho.
Lekin gaming ek live real-time service hone ke kaaran, kuch cases mein refund possible nahi hota.
1. No Refund After ID or Balance Delivered
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Agar aapko gaming ID, bonus ya wallet balance mil chuka hai – uske baad koi refund issue nahi hoga
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Har transaction manual verification ke baad complete hota hai
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Aapko recharge karne se pehle confirm karna hota hai
❗ “Once ID is created and funds are added – wo irreversible hota hai.”
2. Refund Allowed In These Special Cases
Hum sirf kuch specific conditions mein refund allow karte hain:
| Condition | Refund Allowed? |
|---|---|
| Double Payment (Same UPI twice) | ✅ Yes, with proof |
| Amount Debited, ID Not Received | ✅ Yes, after verification |
| Technical Error (Server failure) | ✅ Yes, after audit check |
| Personal regret / change of mind | ❌ No |
| Bonus khatam hone ke baad refund | ❌ No |
✅ Valid refund request par 24–48 hours mein manual review ke baad action hota hai.
3. Proof Jaruri Hai
Agar aap refund request bhejte ho, to aapko yeh sab dena hoga:
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Payment screenshot (UPI ID dikhna chahiye)
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WhatsApp number jisme ID liya gaya
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Time + Date of transaction
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Problem ka short explanation
📧 Email: support@reddyannabook.com
📞 WhatsApp: +91-9100916300
4. Processing Time
Valid refund case hone par:
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✅ Initial reply: within 24 hours
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✅ Refund approval: within 48–72 working hours
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✅ UPI reversal ya wallet return ke form mein milega
5. Har Payment Verified Hota Hai
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Har transaction WhatsApp pe verified agent ke through hota hai
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ID delivery + balance credit ke baad refund rule apply nahi hota
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Koi bhi user bonus claim karke fir refund maange – aise cases ko fraud maana jaata hai